MSSA Launches Consumer Attitudes Survey 2004

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pgd
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MSSA Launches Consumer Attitudes Survey 2004

Post by pgd » Sun Nov 30, 2003 8:36 am

Marine Service Standards Assistance (MSSA) launches Consumer Attitudes Survey 2004

Today, the MSSA has launched a consumer attitudes survey designed to find out what the boating public think about various aspects of the marine industry.

The Survey is split into individual sections aimed at the various parts of the industry to establish what consumers are demanding in terms of their buying needs.

In addition the survey aims for establish the customer service levels experienced by the boating public.

The outcomes of the Survey will be available in the Spring of 2004 and will be a "must read" for any marine company looking to understand what the buying public expect of them.

The Results Report will only be available through the MSSA web site and will detail the public perceptions concerning ,Manufacturers of boats and water craft, Chandlers, Service Engineers and Warranties offered on new craft and engines.


Visit the web site at www.mssa.org.uk and please complete the questionnaire.

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